Get more care while paying less: How to compare home care prices

There are so many different home care packages on the market that it’s easy to get confused. And because no two providers price their services in the same way, it’s sometimes challenging to compare the exact costs.

You might be surprised to find that what initially looks like a competitive package is actually more costly than you expected. The end result is fewer hours of home care services at a higher cost.

That’s why it’s so crucial to look at the finer details.

Pay less by spotting the hidden costs

There are two main areas where you might find hidden fees:
• Administrative costs
• Case management fees

So while the initial costs of home care services may appear competitive, these additional fees can mean you end up with less time for your actual care. To break down the real costs of home care, you need to find out the hours-to-services ratio. This will allow you to see exactly how many hours of services you can expect to receive based on your level of care.

The table below, our Comparison Buying Guide, provides complete transparency on the costs of home care services. You’ll notice that some providers bundle fees together so their services appear cheaper than they actually are. But there’s only one way to determine the true cost: by comparing the number of hours you receive for your home care package.

Provider One Provider Two Provider Three Enrich Living Services
Core + Admin Advisory fees 30% of ongoing funding 10% of funding, + 10% of full basic daily fee 23% of funding 30% of funding
Please note some providers will seperate out Core Advisory and Administration fees, but make sure to combine these two together to compare costs.
Full case management fees (sometimes these are complimentary) Included in admin fees Included in admin fees $85 per hour $0
Hourly rate $57 per hour $68 per hour $54 per hour From $48 per hour
Initial admission fees $2,000 $1,000 $1,000 $0
Maximum weekly hours L2 – 3 hours per week

L4 – 10 hours per week

L2 – 3.5 hours per week

L4 – 12 hours per week

L2 – 3.5 hours per week

L4 – 12 hours per week

L2 – 4.5 hours per week

L4 – 14.5 hours per week

Exit fees $500 $350 $0 $0
Notice period 2 weeks 2 weeks 4 weeks 2 weeks
Any special conditions or limitations There could be limitations around what proportion of package funding can be spent on consumables, equipment and external providers No conditions or limitations


How to pay less while getting more care:                      5 essential questions to ask

So how do you pay less for your home care services while maximising the number of hours you receive? Here are five questions to ask your potential providers to reveal the true cost of home care:
1. What’s the maximum number of hours – both per week and per month – I can receive from my home care package without any out-of-pocket expenses?
2. Can you list any and all fees I will be expected to pay, including out-of-pocket expenses?
3. Are there any exit fees if I switch providers? (Read our myth-busting article about switching home care providers)
4. How long is the notice period if I decide to terminate your home care services?
5. Are there any special conditions that might incur additional costs

Compare the value of home care packages

Almost everyone takes into account the price of something before making a purchase – it’s human nature. But when it comes to home care, you also need to consider how many hours of care you’ll receive.

With consumer directed care (CDC), you have complete control over your home care package and can decide how you want to spend your benefits. Each level of home care package is allocated a predetermined amount of funding, so the more of this benefit you pay in fees, the fewer hours of care you receive.

Thankfully, CDC lets you shop around to make the best choice for your unique needs. Make sure you review all the components of each package so you can receive the highest number of care hours while still living life the way you want.

Have you made the right decision?

Your home care provider should be friendly, open and willing to assist you in every way. Most importantly, they should view your relationship as a partnership between you and the people closest to you. Expect them to be transparent about fees and declare any hidden costs you may incur over the coming years.

If at any time you feel like your provider isn’t meeting these standards, it might be a good time to do a home care health check. And remember you always have the power to switch providers.

Before signing on the dotted line, carefully review quotes so you are across all the associated fees. We recommend you get at least three quotes from providers in your area before making a final decision. Ultimately, what you’re buying is time, so you want to get the most amount of hours and range of services for the best price.

One of the easiest ways to compare providers is with a template like our Comparison Buying Guide. This will keep all the information you acquire in one location, and you can refer to it before making your final decision.

Need a little extra help?

For more information about maximising the number of home care hours you can receive, contact us at any time. At Enrich Living Services, we’re committed to transparency and offering high-quality home care. That’s why all of our packages have been designed with clear pricing structures, so you can get the most hours for your investment.

Ready to switch providers or get started on your home care journey? We can help you get things moving by visiting the join us page.




Get more care while paying less: How to compare home care prices