How do we use and disclose your personal information?

When you enquire about our services or when you become a client of Enrich Living Services, a record is made which includes personal information such as your name, address, date of birth, contact details and emergency contact details. Personal information collected about you to provide, or in providing, healthcare services is considered health information and is treated as sensitive information. Your personal information will usually be shared with other persons involved in your care. Generally, this will only happen in ways you would reasonably expect or otherwise with your consent. For example, our organisation may disclose your personal information to your GP or to a medical specialist involved in your care; to a hospital, transitional care or aged care facility if you are referred for respite or higher levels of care; or to other healthcare professionals who are involved in your care such as nurses, occupational therapists, pharmacists, physiotherapists, podiatrists, dentists and the ambulance service. In an emergency, we may provide personal information to other healthcare professionals, health services and emergency services without your consent. For more information view our Privacy Policy